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Forum Discussion

KickingupDust's avatar
KickingupDust
Explorer | Level 4
3 years ago

Finder isn't showing my online-only folders.

After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show?   ...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, KickingupDust, happy Wednesday! 

 

What is the app's syncing status as we speak? Is it still syncing content, or is it up to date? 

 

Keep me posted, and we'll take it from there.

KickingupDust's avatar
KickingupDust
Explorer | Level 4
3 years ago

Megan,

 

Thanks for your assistance.

 

The syncing is complete & I cannot see all my online only folders etc.

 

J

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi KickingupDust!

     

    Have you checked the files and folders for any invalid file names, that could be preventing them from syncing? 

     

    If I were you, I'd also check the selective sync settings of the app, to see what you can find there. 

    • CasparD's avatar
      CasparD
      New member | Level 2
      2 months ago

      Hi Megan, I have te same issue. So I continued syncing but dropbox is now overfilling my harddrives with all files on dropbox that I don't want on my computer. I only want to see the online-only icons of all files I have on the dropbox cloud.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        CasparD, if you open your local Dropbox folder and right-click on your files, are you seeing an option to make them online-only? If you click on it, does anything change at all, or do the files remain available offline?

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