You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documen...
Hey Iliana1, thanks for reaching out to us.
What's the sync status and version of the Dropbox app on the Windows computer? You can hover over the Dropbox icon for this info.
Do the files sync to your account online as well?
If they sync to your Mac computers and online, but not your Windows one, can you check if the names of the files have any incompatible characters?
Let me know what you find.
Hannah
Dropbox Staff
Dropbox StaffHey Iliana1, thanks for reaching out to us.
What's the sync status and version of the Dropbox app on the Windows computer? You can hover over the Dropbox icon for this info.
Do the files sync to your account online as well?
If they sync to your Mac computers and online, but not your Windows one, can you check if the names of the files have any incompatible characters?
Let me know what you find.
Hannah you are the WINNER!!!!!! after over a month trying to work with Dropbox support, your solution worked. There were files that had special characters in them. How support did not point that out, I don't know. I GREATLY appreciate your response and your assistance.
Thank you!
Iliana
