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Forum Discussion
File request not sent... no "Share" button
I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
Megan
Dropbox Staff
Dropbox StaffHey RobinVideo, I'd be happy to help!
Just to make sure we're on the same page here, are these the steps that you follow on your end, in order to create your File Request?
Have you tried using an alternative browser, or to clear the cache on your current one, just to exclude any browser-related issues?
Let me know more, and we'll take it from there!
Hi Megan. See below. The "Share" button is greyed out and does not work.
- Megan
Hi RobinVideo, thanks for the added info!
It's not entirely clear to me if you tried switching browsers or not. Have you also tried an incognito tab on your current browser?
Nope. "Share" button still greyed out when incognito.
