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Forum Discussion
NancyB12
5 years agoNew member | Level 2
file request email not being sent
I create a file request and supply a valid email address. I get the message that I've created a new file request but the
email requesting the file is not sent (or at least it is not received). I'...
- 5 years ago
Thank you Walter for your assistance. It turns out it was "user error". I wanted to SEND a request for a file and assumed when I
put the email address in and hit DONE it would do that. I didn't really understand what it is to SHARE a request so for a while I didn't hit that button. When I finally did, voilla! it got SENT. I humbly suggest that the button be relabled SEND .
thanks again
peter_fox
New member | Level 2
My colleague is not getting my file request. I have tried two different email accounts for him. How do I diagnose this?
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