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Simofi's avatar
Simofi
Explorer | Level 4
2 years ago

File request - empty page

Hi everyone, When I create a file request I can invite people via mail but the website ist empty and nothing is shown. I tested it on serval devices and different networks and browsers but the ...
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  • Sheena's avatar
    Sheena
    2 years ago
    johnstreet wrote:

    Hi,

     

    Suddenly all File Requests (that I've created in the past or that I've newly created) result in an "Error (404) We can't find the page you're looking for" message. I've tried on multiple computers (MacBook Pro and Mac Studio) and using multiple browsers (Chrome, Safari, Firefox). And the results are the same for me as for the people to whom I send the links.

     

    Help!

     

    John

    Hi John, this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

johnstreet's avatar
johnstreet
New member | Level 2
2 years ago

Hi,

 

Suddenly all File Requests (that I've created in the past or that I've newly created) result in an "Error (404) We can't find the page you're looking for" message. I've tried on multiple computers (MacBook Pro and Mac Studio) and using multiple browsers (Chrome, Safari, Firefox). And the results are the same for me as for the people to whom I send the links.

 

Help!

 

John

  • Sheena's avatar
    Sheena
    Icon for Community Manager rankCommunity Manager
    2 years ago
    johnstreet wrote:

    Hi,

     

    Suddenly all File Requests (that I've created in the past or that I've newly created) result in an "Error (404) We can't find the page you're looking for" message. I've tried on multiple computers (MacBook Pro and Mac Studio) and using multiple browsers (Chrome, Safari, Firefox). And the results are the same for me as for the people to whom I send the links.

     

    Help!

     

    John

    Hi John, this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

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