Forum Discussion

Explorer | Level 4

2 years ago

External drive backup stalled and is no longer syncing

external drive backup stuck at 1 percent, changed from beta, started syncing, but now stuck at 24 percent for days... what can I do?

Dropbox Staff

2 years ago

Sorry to see you're having this issue, millerjg.

Are you doing this on a Mac or Windows computer?

What's the sync status and version of the Dropbox app at the moment?

You can hover over your Dropbox icon, to see this info.

Let me know and we'll go from there.

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