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Forum Discussion

CG94's avatar
CG94
Explorer | Level 3
2 years ago

Error when trying to send Dropbox Sign signature request

Dear Community,   While I try to send a file for signature I receive below request Can’t send the request Something went wrong and we weren’t able to process the signature request at the moment...
Dropbox Sign
Error Messages
Clwenner's avatar
Clwenner
Explorer | Level 4
Apparently I am not eligible for support because I use a basic Dropbox which is not a paid subscription. Could this be the reason? Does anyone know what other free signing platforms I could use?
TonyEnglund's avatar
TonyEnglund
Collaborator | Level 9
2 years ago

We also have the same issue with Ticket #22829762.

 

At least two users affected on paid Dropbox Sign licenses. Different locations, tested different browsers etc.

 

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