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Forum Discussion
Error Message: Couldn't share, but it might work if you reload the page and try again.
Hello,
I am unable to share folders. Each time I click the share folder button and enter the required information, I get the following error message:
"Couldn't share, but it might work if...
It appears that I was trying to share to many folders in one day. I was able to share more today and I will try again tomorrow.
Megan
Dropbox Staff
Dropbox StaffHey there, awalde, I'd be more than happy to help!
If you haven't tried that already, can you switch over to a different browser, and give it another go?
Also, if I were you I'd clear the cache on my existing one, and try an incognito tab too to see if the results remain the same.
Keep me posted, and we'll take it from there!
Hi Megan,
I cleared the cache and tried incognito but the results remain the same.
Thanks!
- Megan
Hey awalde, thanks for trying!
Does this happen with a specific folder or all of them? Also, do you get the same results whether you try a shared folder, or a shared link?
Would you mind sending over a screenshot of the error message, please?
Hi Megan,
I have attached screenshot of the error message. I can't share via link or shared folder.
Thank you!
