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BA47's avatar
BA47
New member | Level 2
15 days ago

Email attachments to Dropbox not working

I have set up the option to email attachments to my Dropbox folder and have tried several times and from different email addresses but nothing is ever showing up in the designated Dropbox folder. A...
emails
upload
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
15 days ago

Hey BA47 - sorry to hear you're having issues with this. 

Can you confirm that you're referring to the feature outlined here? 

Any additional information and clarifications are more than welcome! 

  • BA47's avatar
    BA47
    New member | Level 2
    15 days ago

    It is, Walter... however on your link, I saw that MacMail isn't supported which is what I was using.

    I have tried through my phone, not on Mac Mail and that seems to be working now.

     

    Thank you

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I have set up the option to email attachments to my Dropbox folder and have tried several times and from different email addresses but nothing is ever showing up in the designated Dropbox folder.

\n

Any help with this would be gratefully received!

","kudosSumWeight":0,"postTime":"2025-03-31T07:08:32.534-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:emails","text":"emails","time":"2019-08-29T16:11:30.376-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:upload","text":"upload","time":"2020-02-10T15:04:35.666-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:828503_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I have set up the option to email attachments to my Dropbox folder and have tried several times and from different email addresses but nothing is ever showing up in the designated Dropbox folder.

\n

Any help with this would be gratefully received!

"},"Conversation:conversation:828503":{"__typename":"Conversation","id":"conversation:828503","solved":false,"topic":{"__ref":"ForumTopicMessage:message:828503"},"lastPostingActivityTime":"2025-03-31T09:55:27.823-07:00","lastPostTime":"2025-03-31T09:55:27.823-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:828503":{"__typename":"ModerationData","id":"moderation_data:828503","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:828503_2":{"__typename":"Revision","id":"revision:828503_2","lastEditTime":"2025-03-31T07:14:31.949-07:00"},"ForumReplyMessage:message:828505":{"__typename":"ForumReplyMessage","id":"message:828505","conversation":{"__ref":"Conversation:conversation:828503"},"author":{"__ref":"User:user:364291"},"revisionNum":1,"uid":828505,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Email attachments to Dropbox not working","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:828505"},"parent":{"__ref":"ForumTopicMessage:message:828503"},"body":"

Hey BA47 - sorry to hear you're having issues with this. 

\n

Can you confirm that you're referring to the feature outlined here? 

\n

Any additional information and clarifications are more than welcome! 

","body@stringLength":"642","rawBody":"

Hey - sorry to hear you're having issues with this. 

\n

Can you confirm that you're referring to the feature outlined here? 

\n

Any additional information and clarifications are more than welcome! 

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It is, Walter... however on your link, I saw that MacMail isn't supported which is what I was using.

I have tried through my phone, not on Mac Mail and that seems to be working now.

 

Thank you

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