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howdy123's avatar
howdy123
New member | Level 2
23 days ago

Editors in a folder cannot invite others to the folder with edit permissions

I'm an admin for our work dropbox folder. I have changed the permissions in my settings so that anyone who is an editor can share an invite for another editor. However, when my colleagues have done t...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey howdy123, thanks for joining the Dropbox Community.

 

When you say that you're an admin of the Dropbox folder, do you mean that you're an admin of a Dropbox team account or the owner of the folder in question?

 

If you're a team admin, can you send me a screenshot of your sharing settings in the admin console?

 

Also, are the editors on the folder trying to share the folder with users outside your Dropbox team?

 

Thanks in advance.

howdy123's avatar
howdy123
New member | Level 2
23 days ago

Hi Hannah,

 

Thanks for getting back to me so quickly! Sorry for the confusion, I am the owner of the folder. 

 

The editors are sharing with users within the team. 

 

Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Thanks for clarifying, howdy123!

     

    Is this a top level folder within the team space?

     

    And are they trying to send a "can edit" link to the folder or invite them with their email addresses?

    • howdy123's avatar
      howdy123
      New member | Level 2
      23 days ago

      Hi Hannah,

       

      Can confirm that it is a top level folder and they are trying to send 'can edit' link.

       

      Thanks!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        23 days ago

        Thanks, howdy123!

         

        One more question; if the link is a "can edit" one, are the recipients getting some kind of error on their end when they try to upload files?

         

        If you open the link on your end, from a private browsing/incognito window, what do you see?

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