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Forum Discussion

nydepot's avatar
nydepot
Helpful | Level 6
7 years ago

Dropbox via a browser - keep getting logged out

I go to my Dropbox via Chrome multiple times a day. Each time it says my session has expired and I need to log in. I do that and get the email that there was a new login. I answer Yes on that. Still,...
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  • nydepot's avatar
    nydepot
    7 years ago

    I tried this and it works fine in FireFox. I tried various tests like using Dropbox in a tab and closing the tab and also leaving a tab open but going to another site and later going back. All worked.

     

    Funny thing, Chrome seems to be working now too. Will continue testing.

     

     

bfree's avatar
bfree
New member | Level 2
7 years ago

I am having this issue now for the past week. Customer support hasn't been able to figure it out. I've done all the things. Peak frustration. I don't want to switch to Firefox because of this...

  • nydepot's avatar
    nydepot
    Helpful | Level 6
    7 years ago

    Yes, I'm the OP and it still happens. I've given up and just deal with the constant logins. Funny, it won't prompt me the first time I use it in the morning but then does all day.

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