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Forum Discussion

Cendrillon's avatar
Cendrillon
Explorer | Level 3
4 years ago

Dropbox Syncing Without My Permission

Hi!  I am running into a potential problem with Dropbox.  When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prom...
Desktop
Sync
Windows
  • Jay's avatar
    Jay
    4 years ago
    The Dropbox desktop application would only sync other computer folders (namely Desktop, Documents and Downloads) if you enabled the computer backup feature.

    If it's disabled, all that would be synced are the files in the Dropbox folder itself. It doesn't sync your entire computer, as this feature isn't available on Dropbox.
jasonspiano's avatar
jasonspiano
Explorer | Level 3

I've hit preferences, I go to 'back-up' and everything is UNchecked- I try hitting the 'backup downloads' and it says I don't have permission. I want DB to STOP saving certain PC files- but how can I if it's already unchecked? I keep erasing this PC folder it's making automatically, yet it still comes back whenever I download something, and saves it to my DB- again, NOTHING in backup is checked. All blank boxes... 

pppfit's avatar
pppfit
Explorer | Level 3
10 months ago

DB also appears to have hijacked my  desktop and docs file from my Mac running Sonoma 14.3.,   MY DB app was not working so per emailed instructions I downloaded fresh copy after dumping previous db desktop app.  NO luck.  No icon in menu bar so no access to preferences.    It gets worse.  My files are in db deleted.  According to db I do not have permission to download my files from deleted.   Again emailed to  db support.    Anyone else have the download permission problem?  Or the problem that any dowloaded file becomes "read only?"

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey pppfit, sorry to see that you're having this issue.

     

    To download your files, if they are currently deleted, you'll need to first restore them; are you having trouble restoring them?

     

    Also, can you please give us the ticket number for your communication with our support team, so we can look into it as well?

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