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Forum Discussion
Dropbox stuck in Syncing.
My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, an...
Fixed it. The problem is that Dropbox client application for Windows 10 OS needs ciphers to be in certain order.
Once i fixed the ciphers it worked fine. This has not been a problem with any other vendor applications we run today but only dropbox.
here are the ciphers you will need.
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA
Lusil
Dropbox Staff
Dropbox StaffHi there John98683, thanks for dropping by!
Could you try the following steps in the exact order listed, and let me know if there's any change in behavior?
- Click on the Dropbox icon in your system tray.
- Go to the gear in the Notifications panel.
- Select Preferences...
- Navigate to the Account tab.
- Click anywhere in the window under the tab.
- Hold down the 'Alt+H' keys.
- Click on the Fix Hardlinks button.
- You may be asked for your computer's login credentials, in which case, please enter them.
- Wait a bit to see if Dropbox resumes syncing.
If the above steps don’t resolve your issue, try the first six steps again, but then click on the Fix Permissions button, instead.
Let me know how it goes, cheers!
I tried all the steps and nothing worked. Please i need urgent help.
In addition to your steps i have tried these as well: https://www.minitool.com/backup-tips/dropbox-not-syncing.html
Nothing worked from multiple machines.
Also, i checked with and other people have same issue but no solution via DROPBOX:
- Daphne
Thanks for the update here John98683.
Can you let me know what version of the desktop app you have installed on your computer at the moment? What OS versions are your computers running?
Also, please send a screenshot of the current sync status.
Keep me posted!
Fixed it. The problem is that Dropbox client application for Windows 10 OS needs ciphers to be in certain order.
Once i fixed the ciphers it worked fine. This has not been a problem with any other vendor applications we run today but only dropbox.
here are the ciphers you will need.
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA
Hi @john98683,
Could you give more details how to find the ciphers? I have the same problem and nobody so far was able to help me.
Thank you!
Ivilina
