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AnimalNikki89's avatar
AnimalNikki89
Explorer | Level 3
12 months ago

Dropbox on pc stopped syncing

My Dropbox on pc has stopped syncing over 24 hours ago. However when I use it on my phone then website any changes show there, but not in the pc app. The Dropbox icon isn’t in the tray any more, and...
Desktop
Sync
Windows
AnimalNikki89's avatar
AnimalNikki89
Explorer | Level 3
There’s no arrow for it to hide behind. I have opened and closed the app several times today and it is not syncing anything.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Could you attach a screenshot showing the system tray?

 

Have you tried reinstalling the app, without uninstalling it first, by using this link?

  • AnimalNikki89's avatar
    AnimalNikki89
    Explorer | Level 3
    12 months ago
    I can’t seem to add an image here. I usually use Dropbox for sharing files.
    The link you’ve shared says iOS, my iOS app is fine, it’s the pc app which isn’t working.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      If you open the link on a desktop machine, it'll automatically default to the correct version for your OS. 

       

      If you're viewing it on an iOS device, then it'll direct you to the mobile version.

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