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Forum Discussion
JOfE
5 years agoExperienced | Level 11
Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
- 4 years agoThanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
MartinL1
New member | Level 2
It seems to be a conflict with Big Sur SIP (system integrity protection). I have just disabled it through Terminal to work on some other issue and my DropBox SmartSync is now working as normal. Previously, after reinstalling my system on a new HD I could not define some files/folders as Online only, and therefore could not save disk space.
Megan
4 years agoDropbox Staff
Thanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
- Grynn4 years agoHelpful | Level 5
This seems to have worked! Meaning Finder Integration came back and preview is able to open 'smart-sync' files again.
Thank you!
For future ref:
1. Kill all dropbox processes
In Activity Monitor, select all Dropbox process and Force Quit
2. Restart dropbox
3. Restart Finder
- thehankjacobs4 years agoNew member | Level 2
Thanks @lori this solution worked.
- MildT4 years agoNew member | Level 2
Unfortunately it didn't work for me.
- jaschanarveson4 years agoExplorer | Level 4
Hm - this solution didn't work for me.
Do you have other suggestions?
running: Big Sur 11.5.2, Mac Mini 2018, Dropbox v129.4.3571
- mavis19804 years agoExplorer | Level 4
that worked! Thank-you!!!
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