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Forum Discussion
mvpm
4 years agoHelpful | Level 6
Dropbox folder not syncing on my desktop app or online
Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
- 4 years ago
Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.
Walter
Dropbox Staff
Hey mvpm, welcome to our Community and thanks for using Dropbox!
If you've ensured that the desktop app is up to date and not still syncing on both of your computers, could you check if there are any incompatible characters in the names of those files?
Let me know what you find!
If you've ensured that the desktop app is up to date and not still syncing on both of your computers, could you check if there are any incompatible characters in the names of those files?
Let me know what you find!
Lyle M.
4 years agoExplorer | Level 4
I just received my new MacBook Pro and the files were not sync'ing. Then I realized that DropBox was setup for online sync'ing to save space. I turned that off but it still wouldn't sync. Tried quitting and reopening DropBox but no joy.
What i discovered was that even though I had switched the Dropbox to local files, I had to use the Finder and select every folder, then a two-finger press, and switch DropBox from online to local. You can see the little cloud emblem to tell you it's cloud storage and that will change to a checkmark.
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