You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mvpm
4 years agoHelpful | Level 6
Dropbox folder not syncing on my desktop app or online
Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
- 4 years ago
Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.
heinelg
New member | Level 2
There are no incompatible characters in the folder and file names and the other computers are syncing fine.
mvpm
4 years agoHelpful | Level 6
sorry, replied from wrong computer. Should have replied as MVPM.
- Jay4 years agoDropbox StaffHi mvpm, could you attach a screenshot showing the exact filename as it appears on the Dropbox site, and how the folder appears on your local machine?
- mvpm4 years agoHelpful | Level 6
MVPM Dropbox App - this is the computer that is not syncing:
MVPM Finder:
Finder on my personal computer that is syncing properly. There are three files not present on the other computer:
- Jay4 years agoDropbox StaffThe folders in Finder appear to be in different locations since they don't match.
Are you certain that these are showing the exact same folder as visible on the Dropbox site?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!