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Forum Discussion
mvpm
4 years agoHelpful | Level 6
Dropbox folder not syncing on my desktop app or online
Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
- 4 years ago
Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.
Walter
Dropbox Staff
Hey mvpm, welcome to our Community and thanks for using Dropbox!
If you've ensured that the desktop app is up to date and not still syncing on both of your computers, could you check if there are any incompatible characters in the names of those files?
Let me know what you find!
If you've ensured that the desktop app is up to date and not still syncing on both of your computers, could you check if there are any incompatible characters in the names of those files?
Let me know what you find!
heinelg
4 years agoNew member | Level 2
There are no incompatible characters in the folder and file names and the other computers are syncing fine.
- mvpm4 years agoHelpful | Level 6
sorry, replied from wrong computer. Should have replied as MVPM.
- Jay4 years agoDropbox StaffHi mvpm, could you attach a screenshot showing the exact filename as it appears on the Dropbox site, and how the folder appears on your local machine?
- mvpm4 years agoHelpful | Level 6
MVPM Dropbox App - this is the computer that is not syncing:
MVPM Finder:
Finder on my personal computer that is syncing properly. There are three files not present on the other computer:
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