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DaleC's avatar
DaleC
Helpful | Level 6
2 years ago

Dropbox folder aliases don't work as expected

Perhaps this is expected behavior but I didn't expect it 😟   I have long had aliases for folders in Dropbox placed in other (non Dropbox) folders, for ease of navigation. So I have two such fold...
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Desktop
Mac
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  • DaleC's avatar
    DaleC
    2 years ago

    Hi, Walter (and Community),

    Your post reminded me to restart my Mac, which I should have done before. That resolved the issue. Aliases are working again as expected!

    I had just recently installed the Dropbox beta, a week or so ago, and I'm using Dropbox.app v. 172.2.1385. I had also updated to the newest OS beta (13.3). It was after the second install that I noticed the issue with aliases... Perhaps something in beta + beta caused a glitch?

    Just to add what I'm seeing after the restart: I did delete the problematic aliases and re-created them (again, in the folder outside of Dropbox). The new aliases work as expected, and so do others that I did not recreate. I'm able to drag (move) files back and forth at will...

    So, I guess it was just an odd glitch...I'll keep an eye out for it recurring...

     

    Peace,

    Dale

     

DaleC's avatar
DaleC
Helpful | Level 6

Hi, Megan;

 

‘’I’m using Dropbox beta, version 172.2.1385, after having jumped back into Beta last week… I have a 2021 MacBook Pro (M1 Max) running Ventura 13.3…  I just noticed this behavior today…

 

Thanks!

Dale

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey DaleC, sorry to jump in here, but could you let us know if you went through the update to the new desktop app for Mac OS recently?

 

If so, was it around the same time you noticed the issue with your aliases? 

 

Also, have you tried creating a new alias as a test to see if they work now? 

  • DaleC's avatar
    DaleC
    Helpful | Level 6
    2 years ago

    Hi, Walter (and Community),

    Your post reminded me to restart my Mac, which I should have done before. That resolved the issue. Aliases are working again as expected!

    I had just recently installed the Dropbox beta, a week or so ago, and I'm using Dropbox.app v. 172.2.1385. I had also updated to the newest OS beta (13.3). It was after the second install that I noticed the issue with aliases... Perhaps something in beta + beta caused a glitch?

    Just to add what I'm seeing after the restart: I did delete the problematic aliases and re-created them (again, in the folder outside of Dropbox). The new aliases work as expected, and so do others that I did not recreate. I'm able to drag (move) files back and forth at will...

    So, I guess it was just an odd glitch...I'll keep an eye out for it recurring...

     

    Peace,

    Dale

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I'm glad to hear it's sorted now and thanks for keeping us in the loop too, Dale. 

       

      See you around the Community and have a lovely weekend ahead! 

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