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Forum Discussion
Dropbox folder aliases don't work as expected
Perhaps this is expected behavior but I didn't expect it 😟
I have long had aliases for folders in Dropbox placed in other (non Dropbox) folders, for ease of navigation. So I have two such fold...
Hi, Walter (and Community),
Your post reminded me to restart my Mac, which I should have done before. That resolved the issue. Aliases are working again as expected!
I had just recently installed the Dropbox beta, a week or so ago, and I'm using Dropbox.app v. 172.2.1385. I had also updated to the newest OS beta (13.3). It was after the second install that I noticed the issue with aliases... Perhaps something in beta + beta caused a glitch?
Just to add what I'm seeing after the restart: I did delete the problematic aliases and re-created them (again, in the folder outside of Dropbox). The new aliases work as expected, and so do others that I did not recreate. I'm able to drag (move) files back and forth at will...
So, I guess it was just an odd glitch...I'll keep an eye out for it recurring...
Peace,
Dale
Megan
Dropbox Staff
Dropbox StaffHi DaleC, I hope you're doing well!
You mentioned this change in the behavior of your aliases, when using your Mac. When did you first notice that this started happening?
Also, can you clarify the version of your Dropbox app, and if you're using the new experience of Dropbox for macOS? You can find your version by locating your Dropbox icon on your menu bar, next to your WiFi and date and hovering your mouse over it.
Keep me posted, and we'll take it from there!
Hi, Megan;
‘’I’m using Dropbox beta, version 172.2.1385, after having jumped back into Beta last week… I have a 2021 MacBook Pro (M1 Max) running Ventura 13.3… I just noticed this behavior today…
Thanks!
Dale
- Walter
Hey DaleC, sorry to jump in here, but could you let us know if you went through the update to the new desktop app for Mac OS recently?
If so, was it around the same time you noticed the issue with your aliases?
Also, have you tried creating a new alias as a test to see if they work now?
Hi, Walter (and Community),
Your post reminded me to restart my Mac, which I should have done before. That resolved the issue. Aliases are working again as expected!
I had just recently installed the Dropbox beta, a week or so ago, and I'm using Dropbox.app v. 172.2.1385. I had also updated to the newest OS beta (13.3). It was after the second install that I noticed the issue with aliases... Perhaps something in beta + beta caused a glitch?
Just to add what I'm seeing after the restart: I did delete the problematic aliases and re-created them (again, in the folder outside of Dropbox). The new aliases work as expected, and so do others that I did not recreate. I'm able to drag (move) files back and forth at will...
So, I guess it was just an odd glitch...I'll keep an eye out for it recurring...
Peace,
Dale
- Walter
I'm glad to hear it's sorted now and thanks for keeping us in the loop too, Dale.
See you around the Community and have a lovely weekend ahead!
