We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
euanburton
12 months agoHelpful | Level 6
Dropbox External Drive Backup - Changing Computers
I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard d...
Megan
12 months agoDropbox Staff
Hey there, euanburton, thanks for posting here!
Your feedback regarding our external drive has been very valuable and I will endeavor to make sure your voice is heard.
I definitely see what you mean, and how it's affecting you while it's also not ideal.
I will pass on your comments to the relevant departments so that we can further improve our product.
If you need anything else, let me know!
- ajglendinning2 months agoNew member | Level 2
Hello,
I am running into this same issue mentioned in the post above. Is there still no solve for this almost one year after this posted? If I change computers do I need to re-upload my entire external drive?
- Walter2 months agoDropbox Staff
Hey ajglendinning - could you let us know more about the issue you're facing so that we can advise further?
Would the backups page help with what you had in mind perhaps?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!