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Forum Discussion

AO6888's avatar
AO6888
Explorer | Level 3
12 months ago

Dropbox desktop syncing caused the internet wifi to stop working.

I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home d...
desktop
Mac
sync
  • Jay's avatar
    Jay
    12 months ago

    If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?

     

    Does this only occur on this network connection?

AO6888's avatar
AO6888
Explorer | Level 3

The issue only occurs when syncing (uploading) files from the computer to the server.


I just tried limiting the upload rate to half and a quarter of my WiFi upload speed result. Both didn't work. 😢


Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?

 

Does this only occur on this network connection?

  • AO6888's avatar
    AO6888
    Explorer | Level 3
    12 months ago

    Omg it works. I limited the upload rate to 100 KB/s.

     

    Thank you very much!! 😊

  • AO6888's avatar
    AO6888
    Explorer | Level 3
    12 months ago

    Quick Update: I bumped the upload rate up to 200 KB/s which is about 1/8 of my wifi upload speed and it still works.

     

    Thanks again.

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