You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AO6888
11 months agoExplorer | Level 3
Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home d...
- 11 months ago
If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?
Does this only occur on this network connection?
AO6888
Explorer | Level 3
The current status is 'Your files are up to date.' I'm using version 189.4.8427.
I've been experiencing this problem for years. I tried rebooting everything, but it didn't work. What I've been doing is waiting until Dropbox finishes syncing. During this time, web browsers can't load, the Wi-Fi speaker drops out, and Alexa cannot connect to the internet. Everything returns to normal after the sync is finished. It's a pain when I have to constantly sync files.
Walter
11 months agoDropbox Staff
Did you try reinstalling the app at all since you first noticed this AO6888?
Also, what are your bandwidth settings in the app's preferences at the moment?
- AO688811 months agoExplorer | Level 3
I did try uninstalling and reinstalled the app just now. The issue still persists.
The current bandwidth setting is attached below.- Megan11 months agoDropbox Staff
Hi AO6888, that behavior is quite odd.
Does this happen only when you use the app, or when you upload a file using the website too?
- AO688811 months agoExplorer | Level 3
Hi Megan,
It seemed to happen only with the app sync. I just tried uploading via the website, and everything works normally.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!