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Forum Discussion
AO6888
12 months agoExplorer | Level 3
Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home d...
- 12 months ago
If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?
Does this only occur on this network connection?
AO6888
Explorer | Level 3
The current status is 'Your files are up to date.' I'm using version 189.4.8427.
I've been experiencing this problem for years. I tried rebooting everything, but it didn't work. What I've been doing is waiting until Dropbox finishes syncing. During this time, web browsers can't load, the Wi-Fi speaker drops out, and Alexa cannot connect to the internet. Everything returns to normal after the sync is finished. It's a pain when I have to constantly sync files.
Walter
12 months agoDropbox Staff
Did you try reinstalling the app at all since you first noticed this AO6888?
Also, what are your bandwidth settings in the app's preferences at the moment?
- AO688812 months agoExplorer | Level 3
I did try uninstalling and reinstalled the app just now. The issue still persists.
The current bandwidth setting is attached below.- Megan12 months agoDropbox Staff
Hi AO6888, that behavior is quite odd.
Does this happen only when you use the app, or when you upload a file using the website too?
- AO688812 months agoExplorer | Level 3
Hi Megan,
It seemed to happen only with the app sync. I just tried uploading via the website, and everything works normally.
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