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Forum Discussion
Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home d...
If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?
Does this only occur on this network connection?
Walter
Dropbox Staff
Dropbox StaffHi there AO6888 - sorry to hear about this.
Can you please let me know the app's exact status and version as shown in your menu bar?
Did you try rebooting your computer and/or internet router since you first noticed this?
Let me know more and we'll take it from there.
The current status is 'Your files are up to date.' I'm using version 189.4.8427.
I've been experiencing this problem for years. I tried rebooting everything, but it didn't work. What I've been doing is waiting until Dropbox finishes syncing. During this time, web browsers can't load, the Wi-Fi speaker drops out, and Alexa cannot connect to the internet. Everything returns to normal after the sync is finished. It's a pain when I have to constantly sync files.
- Walter
Did you try reinstalling the app at all since you first noticed this AO6888?
Also, what are your bandwidth settings in the app's preferences at the moment?
