We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

DamianYap's avatar
DamianYap
New member | Level 2
5 months ago

Dropbox desktop app disconnects randomly during file upload

Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only ...
Desktop
Sync
upload
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

That's correct, have you noticed any similar behavior since reinstalling the Dropbox desktop application?

shastings's avatar
shastings
Helpful | Level 5
5 months ago
Yes. There has been no improvement at all in any of these issues since reinstalling. Thanks.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey shastings, if you temporarily quit our app, do you then notice the same behavior with your thumbnails?

    • shastings's avatar
      shastings
      Helpful | Level 5
      5 months ago
      Quitting the app and then restarting it makes the green checkmarks and DB functionality reappear briefly. But when I start working with files again, the issue comes back.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!