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DamianYap's avatar
DamianYap
New member | Level 2
5 months ago

Dropbox desktop app disconnects randomly during file upload

Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only ...
Desktop
Sync
upload
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

That's correct, have you noticed any similar behavior since reinstalling the Dropbox desktop application?

shastings's avatar
shastings
Helpful | Level 5
5 months ago
Yes. There has been no improvement at all in any of these issues since reinstalling. Thanks.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey shastings, if you temporarily quit our app, do you then notice the same behavior with your thumbnails?

    • shastings's avatar
      shastings
      Helpful | Level 5
      5 months ago
      Quitting the app and then restarting it makes the green checkmarks and DB functionality reappear briefly. But when I start working with files again, the issue comes back.

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