You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SIRADA's avatar
SIRADA
Explorer | Level 3
2 years ago

Dropbox Capture cannot uploading any screenshot or record

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.  Every time the Dropbox Capture shows me this and can do nothing more.  How can I fix this p...
Dropbox Capture
upload
SIRADA's avatar
SIRADA
Explorer | Level 3

I found nothing about Run any pengind updates. 

My Dropbox Capture version is v91.0.4

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the speedy update SIRADA!

 

Can you try to quit the Capture app, then relaunch it and attempt a new screen recording?

  • SIRADA's avatar
    SIRADA
    Explorer | Level 3
    2 years ago

    I have tried quit the app , re launch again and try uninstall and re-install the app but the app still have the same problem. 
    It only works for screenshot menu.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi SIRADA, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • SIRADA's avatar
        SIRADA
        Explorer | Level 3
        2 years ago

        Jay Of course.

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