We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

wimlibby's avatar
wimlibby
Explorer | Level 4
9 months ago

Dropbox Business - No Option to Share Link from Computer

I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I us...
Desktop
Share
Shared Links
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi there wimlibby - thanks for joining our Community and sorry to hear you're having issues with this.

 

Could you please clarify your device's OS version as well as the status of the desktop app as shown in your system tray/task bar at the moment? Is it 'up to date' or syncing perhaps?

 

A screenshot of the options you get when you right click on files inside your Dropbox folder would also help.

 

Thanks!

  • wimlibby's avatar
    wimlibby
    Explorer | Level 4
    9 months ago

    I am using Windows 11 - all patches installed.

     

    Dropbox had been current and updated when I had the problem.

    Since I have reinstalled Dropbox to try and fix, it is still re-syncing.

     

     

    This is what I see now - badThis is what it was and what I need back again.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!