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dimalique's avatar
dimalique
Helpful | Level 6
5 years ago

Dropbox asks if I want to remove a document right after I save it

For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says: "Remove "name of document" from yo...
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dbhvp's avatar
dbhvp
Explorer | Level 4
5 years ago

Since 88.4.172 I get continuous file access problems. Is anyone else having the problem?

Detail, I have a build programs in a directory in my dropbox. Previously this has not been a problem.

But since 88.4.172 istalled yesterday, if I click Build before it has finished uploading last changes I get errors from the build system - "The process cannot access the file because it is being used by another process" and from Dropbox - "Remove [filename] from your Dropbox account and all devices? ...". The build one even happes after Dropbox has uploaed changes.

It's very disruptive & annoying, at this stage I have to run with dropbox paused.

  • samillustration's avatar
    samillustration
    Explorer | Level 4
    5 years ago

    Yes! I'm having the exact same problem here also, has started over last couple of days....

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hello dbhvp. Thanks for reporting. 

    Merge your topic here, because I believe you are reporting the same issue. 

    Let me know if the error message in this thread is the error message you are getting and if you specifically get this with a specific file type, or all your files.  

    You don't get the error if the Dropbox desktop application is not working. Correct? 

    Thank you! 

    • dbhvp's avatar
      dbhvp
      Explorer | Level 4
      5 years ago

      Yes, looks like the same error.

      the .ilk file mentioned is updated with each build.

      At the same time the build system says

      C:\Users\david\Dropbox\Current\SoDSI\ScanSort\RapidKRLB\MainWindow.cpp:-1: error: C1083: Cannot open compiler generated file: 'C:\Users\david\Dropbox\Current\SoDSI\ScanSort\RapidKRLB\debug\RapidKRLB.ilk: Permission denied

       

      • Fiona's avatar
        Fiona
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Thank you for the screenshot dbhvp. 

        What happens when you quit the Dropbox desktop application? Can you save the file successfully? 

        What is the version of your OS? 

        Let me know if you have already tried reinstalling the third party app you use to open these files, or the Dropbox desktop app. 

        Looking forward to your next comment to provide troubleshooting steps. 

        Thank you for your patience. 

    • dbhvp's avatar
      dbhvp
      Explorer | Level 4
      5 years ago

      PS Several file types *.obj, *.ilk, *.pdb - all the ones (re)generated by the build system, but not all of them every time, just one or two.

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