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Forum Discussion
Jodes
3 years agoHelpful | Level 5
Dropbox app won't upload images anymore from the iphone
Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
Nancy
Dropbox Staff
Hey Jubilbae, I hope it’s OK to jump in.
Can you please clarify whether you’re unable to upload your files to the Dropbox app manually (by clicking on the + button) or automatically via camera uploads instead?
What happens exactly when you try to add them to your Dropbox account?
Jubilbae
2 years agoExplorer | Level 4
Nancy. I can't upload the files and images via clicking the + button.
- Nancy2 years agoDropbox Staff
Thanks for clarifying, Jubilbae!
Are you receiving any type of errors when trying to manually upload your files to Dropbox?
Have you tried connecting to a different WiFi network/via cellular data? Do you experience the same behavior if you do this?
- Jubilbae2 years agoExplorer | Level 4Nancy I don't receive any error messages. It just shows «waiting to upload»
I haven't tried using a Wi-fi. I only use my cellular data.- Jay2 years agoDropbox Staff
Hi Jubilbae, Do you have any proxy, VPN, security software, or even carrier settings that could be restricting traffic to the following Dropbox domains?
Could you try connecting to a reliable, stable WiFi connection to see if the files upload normally?
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