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Forum Discussion

Jodes's avatar
Jodes
Helpful | Level 5
3 years ago

Dropbox app won't upload images anymore from the iphone

Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
Mobile
Sync
upload
  • Megan's avatar
    Megan
    3 years ago

    Hey Jodes, let's try one more step, please.

     

    Feel free to uninstall the app, reboot your phone, then re-install. If this doesn't work, take a screenshot of the error message you get, and send it back to me here, so I can have visual too. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Jodes, I'd be happy to help! 

 

How  exactly do you upload the images? Do you use the camera upload feature, or manually by clicking the + button? 

 

Have you tried restarting your phone, by any chance? 

 

Let me know more! 

Jodes's avatar
Jodes
Helpful | Level 5
3 years ago
@Megan I have restarted my phone. I have tried uploading directly from the image and get error messages. I’ve tried doing it from the Dropbox end and get the same error.

Dropbox has asked me twice now to report the problem which I have but nothing has changed and there’s no actual ‘contact us’ for Dropbox so I’m wondering if I should stop using them and go to another similar service.

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