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Forum Discussion
Dropbox app won't upload images anymore from the iphone
Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
Megan
Dropbox Staff
Dropbox StaffHi Jodes, I'd be happy to help!
How exactly do you upload the images? Do you use the camera upload feature, or manually by clicking the + button?
Have you tried restarting your phone, by any chance?
Let me know more!
@Megan I have restarted my phone. I have tried uploading directly from the image and get error messages. I’ve tried doing it from the Dropbox end and get the same error.
Dropbox has asked me twice now to report the problem which I have but nothing has changed and there’s no actual ‘contact us’ for Dropbox so I’m wondering if I should stop using them and go to another similar service.
Dropbox has asked me twice now to report the problem which I have but nothing has changed and there’s no actual ‘contact us’ for Dropbox so I’m wondering if I should stop using them and go to another similar service.
- Megan
Hey Jodes, what is the OS of your mobile app, and what about the version of the Dropbox app that you have installed there?
You mentioned you get an error, can you let me know what the error is, please?
Hi Megan
Dropbox version 294.2software for phone 15.6.1
There is no error code, it just says 'couldn't upload file, can you give us more details so we can fix it?' which I've been doing now for days and it isn't fixed. After I get that one it's 'couldn't load file. Sorry, an error occurred. Please try again later'.- Megan
Hey Jodes, do you use camera uploads to sync your content?
Have you tried to clear your app's cache? If not, can you try accessing your Dropbox settings, and giving it a go?
