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jgertler's avatar
jgertler
New member | Level 2
6 years ago

Do members of a shared folder get a notification that a file has been added?

I've shared a dropbox folder with 12 other people. If I upload a file to the folder, do I have to email everyone I shared the folder with or do they get a notification that a file has been added to t...
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  • Lusil's avatar
    Lusil
    6 years ago
    Hi there jgertler, 
     
    Depending on the settings that users have set for their account, they’ll receive the relevant notification. You can find more info regarding desktop and mobile notifications here and email notifications here. 
     
    More specifically though, if you’re referring to email notifications, please note that members won’t get a notification every time a file is added to the shared folder. However, if they have set to receive a notification via email for Activity in shared folders, they’ll receive it on a weekly basis. 
     
    Let me know if you have any other questions!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Hi there jgertler, 
 
Depending on the settings that users have set for their account, they’ll receive the relevant notification. You can find more info regarding desktop and mobile notifications here and email notifications here. 
 
More specifically though, if you’re referring to email notifications, please note that members won’t get a notification every time a file is added to the shared folder. However, if they have set to receive a notification via email for Activity in shared folders, they’ll receive it on a weekly basis. 
 
Let me know if you have any other questions!
BlackBird11's avatar
BlackBird11
New member | Level 2
3 years ago

Is there a way to notify them? Like a group text or something for all the users that have access to that one folder? Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi BlackBird11, currently, there isn't a direct method to inform users of a new file in a shared folder. 

    • kamerali's avatar
      kamerali
      New member | Level 2
      3 years ago

      I need this too. Will this feature ever be added? It's a nightmare when something has been updated and I have to remember to nofity the other members each time. 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        3 years ago
        kamerali wrote:

        I need this too. Will this feature ever be added? It's a nightmare when something has been updated and I have to remember to nofity the other members each time. 

        Dropbox doesnt release roadmaps or timescales I'm afraid. However, my personal opinion is that it wont happen due to how unreliable email delivery is and the HUGE strain it would put on the servers

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