You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cwo23's avatar
cwo23
Explorer | Level 4
3 years ago

Desktop Computer won't sync

Problem:  Worked out of town on my lapotp (Macbook Pro) and sync no problems, came home to my iMac turned it on - nothing synced from this week. Perpetually just "Syncing..." at the bottom of the D...
Desktop
Mac
Sync
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update here, cwo23.

     

    If you're having selective sync conflicts, you can see how you can go about that here.

     

    Other than that, though, is the issue fixed? Is your desktop syncing again?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey cwo23 and ngo_shoots! Welcome to the Community. 

 

Can you both let me know what’s the Dropbox app version that you see on the devices that have a syncing issue? 

 

Also, what’s the exact OS version they’re running at the moment? 

 

Keep me updated.

cwo23's avatar
cwo23
Explorer | Level 4
3 years ago

Nancy

 

Dropbox version 156.4.4908

 

Mac OS 12.5.1 on both computers 

 

The iMac starting syncing on it's own after a user of a shared folder posted an update. It was a mess though as I had been messing with folders to sync so now littered with selective sync issues all over the place

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for the update here, cwo23.

     

    If you're having selective sync conflicts, you can see how you can go about that here.

     

    Other than that, though, is the issue fixed? Is your desktop syncing again?

    • cwo23's avatar
      cwo23
      Explorer | Level 4
      3 years ago

      On selective sync it looks all the folders that are appened with"(Selective Sync)" are duplicate files from the original folders so far. It looks to me that I can just delete all of those? 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi cwo23, you can check both the Selective Sync folder, and your normal folder, compare the two and if they have the same info, you can either delete those, or consolidate the files you need from both folders into one of the folders.

         

        I hope this helps. 

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