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Forum Discussion
Corrupted Folders/Photos when uploading
When I uploaded files, the folders uploaded but were empty. Also, individual photo visible initially, but then when trying to move it. there is a small box but no photo. Trying to get help has been unsuccessful. I was given 100gb as trial. I'm told that I need to upgrade or else.
- Jay
Dropbox Staff
Hi UnhappyClient, thanks for bringing this to our attention.
Could you clarify exactly what you see on the Dropbox site after the files were uploaded, and what happens when you try to open them?
A screenshot of this would help greatly.
This will help me to assist further!
These are files which contents disappeared:
All of these folders (plus many more are empty)
Hoping that I can regain these before my "100gb get's wiped out.
- Hannah
Sorry to jump in here, UnhappyClient, but can you give us some more info on how you uploaded all these folders?
Did you use our website to do so?
How large was the entire upload in size and did the upload appear to finish successfully?
