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IlCubano1's avatar
IlCubano1
Explorer | Level 3
2 years ago

content to a subfolder

Hi, if I add content to a subfolder of a folder that is among those selected for synchronization, isn't the Dropbox content updated automatically?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Dropbox will only sync files and folders inside of the Dropbox directory. So if you add something in to Dropbox or a subfolder it will sync. If its to another location and you've copied files over, it wont.

    • IlCubano1's avatar
      IlCubano1
      Explorer | Level 3

      Thanks for the reply. I'll give an example because I'm not an expert. Among the folders I uploaded to Dropbox there is the Customers folder with several subfolders that correspond to the various customers. If I add a subfolder to Customers why am I adding a new customer Does Dropbox update the contents of Customers? If I edit a file in the Dropbox Customers subfolder does it update? Thank you

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        If it is \Dropbox\Customers\*.* and you add a new folder there it will update to the cloud but nowhere else on the computer. 

         

        If however, you have copied the \My Documents\Customers\*.* folder to Dropbox and add a new folder here then it will not update to Dropbox or sync anywhere. 

    • IlCubano1's avatar
      IlCubano1
      Explorer | Level 3

      It doesn't update the content for me. The synchronization is stopped at 6 days ago. I closed and relaunched the Dropbox Desktop app but nothing...

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi IlCubano1, could you confirm that you are definitely adding content into the Dropbox folder and any subfolders in there, in order for the Dropbox desktop application to sync it?

         

        A screenshot of the desktop app when you click it would help greatly.

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