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Forum Discussion
MamaBear2017
2 years agoExplorer | Level 4
Cant share files without them registering. Dropbox chat not working.
Cant share files without them registering. Dropbox chat not working.
- 2 years ago
Hey MamaBear2017, how exactly did you share the files?
If you used your sister's email, I'm guessing you directly shared them with her, which means she needs a Dropbox account, and enough space on her account in order to access them.
Have you tried following these steps, in order to maybe send your sister a "view only" shared link?
MamaBear2017
Explorer | Level 4
I uploaded some videos and tried to share with my sister's email, but when she went there, it said she'd have to register to see them, which never happened before.
I clicked a Chat button, I think, but nothing happened.
Megan
2 years agoDropbox Staff
Hey MamaBear2017, how exactly did you share the files?
If you used your sister's email, I'm guessing you directly shared them with her, which means she needs a Dropbox account, and enough space on her account in order to access them.
Have you tried following these steps, in order to maybe send your sister a "view only" shared link?
- MamaBear20172 years agoExplorer | Level 4
I don't use her email, I shared with her email addr.
- MamaBear20172 years agoExplorer | Level 4
I know how o share - been using this for years. ALL I wanted was for her to be able to view the videos I uploaded here.
- Rich2 years agoSuper User II
MamaBear2017 wrote:
ALL I wanted was for her to be able to view the videos I uploaded here.
You likely shared with edit access, which requires an account. You need to share with view-only access. Go into your account settings and make sure the default sharing option for What people can do is set to Can view.
- MamaBear20172 years agoExplorer | Level 4
Thank you. 🙂
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