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Forum Discussion
wa4ywm
2 years agoHelpful | Level 6
Can't seem to properly share a folder of photos
I am new to Dropbox and am having problems with folder sharing. I have read the Dropbox help on sharing and I have looked at several questions in the forum. They all seem to say the same thing wh...
Jay
Dropbox Staff
Hi wa4ywm , thanks for bringing this to our attention.
Just for clarification are you sharing a link to a folder, or are you sharing a folder directly to their account?
This will help me to assist further!
wa4ywm
2 years agoHelpful | Level 6
I have tried 2 different things.
One: I click on the Share dropdown. The box that is displayed says "Share this Folder, Only people invited Can view". I enter their email and click on "Share folder". They receive an email with an "Add Dropbox" selection. When they click on this they are taken to the folder and can edit.
Two: I have sent a link in an ordinary email. This link takes them to the folder which they can edit.
Note: My settings under "Link for Viewing", "Who has access" is "Only people invited".
- Walter2 years agoDropbox Staff
Hey wa4ywm, sorry to jump in, but can you confirm that you're using these steps to share the link to the folder you mentioned?
If you have already added them to the folder as a member, you can remove their access as outlined here.
- wa4ywm2 years agoHelpful | Level 6
I am going to ask a question in what I hope is a direct manner so that I can get a direct answer.
I wish to be able to send a link to a folder to be used only by people I invite. How can I provide them access without going through the Share Folder process?
So far the only way this seems to work is if the person creates an account when presented with the Add Dropbox icon in the email sent to them when I click Share Folder in the Share this Folder dialog. I would like to avoid having them create a account - this just complicates everything.
This has turned into a VERY frustrating experience.
- Hannah2 years agoDropbox Staff
Hey wa4ywm, what you need to do is share a link to the folder.
You need to keep in mind though, that the link will need to be a "can view" one specifically.
So far, I understand that you're sending a "can edit" one instead, so you'll need to follow these steps.
That way, your recipients won't need to add the folder to their account. They won't even need an account to access the folder.
I hope this helps!
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