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Aeden H's avatar
Aeden H
Explorer | Level 4
6 months ago

Can't open some files after syncing all, please help!

Hello everyone, I am new to Dropbox and currently using the 30 days free trial. I am a windows user and have a shared folder with a mac user, after syncing all the files in the folder, some of them...
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  • Mark's avatar
    Mark
    6 months ago

    Yes it will be at the bottom 🙂

     

    And it isnt possible to set all as offline I'm afraid. You can do it manually by highlighting and selecting but you may need to keep redoing it

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

You need to set them to available offline first 🙂 Oh and make sure you have the software on your device to open them. 

 

Sometimes Windows will auto try and download files and then open them if they are online only, but, if not you can manually do it using above - note that Dropbox will need to be running to do this. 

  • Aeden H's avatar
    Aeden H
    Explorer | Level 4
    6 months ago

    Hey, thanks a lot for replying, correct me if I'm wrong, but if I see dropbox on the bottom right that means It's running? if so, how do I make all of my files as available offline?

    Thank you very much 🙂 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      Yes it will be at the bottom 🙂

       

      And it isnt possible to set all as offline I'm afraid. You can do it manually by highlighting and selecting but you may need to keep redoing it

      • Aeden H's avatar
        Aeden H
        Explorer | Level 4
        6 months ago

        It worked! You saved my life man, thank you so much!

        also FYI, It should be possible to make all files available offline by right clicking the shared folder and then choosing that option, which is exactly what I did.

         

        Thanks once again! 

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