We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Ted G.
6 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Blytheathome
5 years agoNew member | Level 2
Same for me. Can't drop files into Dropbox as I used to on my Mac Book Pro. This is a problem.
Another problem. It seems that many of my PDF's have been corrputed. When I try to open a PDF that's been stored in Dropbox, it opens to a blank white page. Even if I move the document to my desktop it still doesn't open correctly. Strange.
- Daphne5 years agoDropbox Staff
Hey Blytheathome, I hope you're well today!
You may have missed my post above where I mentioned that this issue is something that our team is working on at the moment.
However, the other issue you mentioned regarding not being able to open your files is something unexpected that we can investigate further.
Can you just clarify for me, are these files synced to your computer as "online only" or "local"?
If they are not local :white_check_mark:, can you try right clicking the file and choosing "Smart Sync - Local" and try opening the file again after it has synced?
Let me know what you find!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!