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Forum Discussion
Ted G.
6 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
bionic_beats
New member | Level 2
Hi exact same issue here.
Jane
5 years agoDropbox Staff
Hey bionic_beats, thanks for the nudge!
Would it be okay if I reached out to you on the email address connected to your Community profile? If you confirm, I’ll create a ticket on our system & continue this discussion from where we left off here.
Keep me posted on how you'd wish to proceed in your next message.
Thanks again!
- Purejava5 years agoExplorer | Level 3
Hi everyone,
for me, the following solved the issue:
- open mac system preferences > users > login items > uncheck "Dropbox" to not load it on startup
- logout from your mac
- login again to your mac
- open activity monitor on your mac > end the Dropbox process
- uninstall Dropbox App using eg AppCleaner
- open the Terminal
- navigate to the folder that contains the Dropbox folder
- delete the Dropbox folder with "rm -rf Dropbox"
- Download the Dropbox offline installer
- install Dropbox (you'll be asked to re-connect your Dropbox)
- open mac system preferences > users > login items > check "Dropbox" to load it on startup
Kind regards
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