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Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
6 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
Sync
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey Ted G., that’s interesting, let’s have a closer look! 
 
As a quick-fire answer, I’d suspect that this is permissions-related, however I’m interested in seeing whether this triggers any error/diagnostic messages along the way that would help us paint a clearer picture; please let me know in your next message if possible. 
 
Additionally, does that happen regardless of the original directory? Maybe it’s a specific one that’s causing that? 
 
Please let me know of your findings & we'll take it from there. Thanks! 
Ted G.'s avatar
Ted G.
Collaborator | Level 8
6 years ago

Thank you for the reply.

I do not see any error (or otherwise) messages when I attempt to move the file.

It does not matter what my origin directory is the file will not move into Dropbox.

Currently the only way that I can get the file into Dropbox is to open iTerm2 and issue a 'mv' command for the file into the Dropbox folder.

I have gone into accessability and given Dropbox full permissions in many places related to File and Folders but that does not fix the problem.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago
    Ted G. wrote:

    I have gone into accessability and given Dropbox full permissions in many places related to File and Folders but that does not fix the problem.

    It wouldn't be permissions for Dropbox as it's not Dropbox moving the files; it's you. If it is a permissions problem, it would be with your own computer user account. Remember, the Dropbox folder is just a folder like any other on your computer. When you move or copy files in and out of the folder, it's your operating system performing that function; not Dropbox.

    Are you able to create a new file directly in the Dropbox folder?

    • Ted G.'s avatar
      Ted G.
      Collaborator | Level 8
      6 years ago

      Yes, using finder I can navigate to the Dropbox Folder, make files and folders and move files out.

      All I know is before Catalina it was working fine.  After Catalina it is not.  ...and Dropbox is really freaking expensive now for this.

       

      • Ted G.'s avatar
        Ted G.
        Collaborator | Level 8
        6 years ago

        Just tried this on my Laptop as well.  Same behavior. 

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