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Forum Discussion
MechEng
5 years agoNew member | Level 2
Cannot Open Files from Dropbox - unspecified error
I am using selective sync for dropbox. I am unable to open any files other than pdf. To open excel or word files, I need to right click the file, and select "Smart Sync", Local. How can I avoid manua...
- 5 years ago
Hi there MechEng, thanks for checking in with us on the Dropbox Community!
Previously on this thread, a user was able to resolve this by reinstalling the Dropbox desktop app and their Microsoft Office. You can check more on this here.
Let me know if this helps!
Lusil
5 years agoDropbox Staff
Hi there MechEng, thanks for checking in with us on the Dropbox Community!
Previously on this thread, a user was able to resolve this by reinstalling the Dropbox desktop app and their Microsoft Office. You can check more on this here.
Let me know if this helps!
- MechEng5 years agoNew member | Level 2
Thank you! My Coworker reinstalled the 64 bit microsoft instead of 32 bit that came with the laptop and it worked!
- mofftop5 years agoNew member | Level 2
I am having this issue. I will not reinstall Dropbox and Office every time that I need a file. From what I can tell, Dropbox users have been having this unspecified error issue for over a year. Can you fix it, or at least provide guidance that won't cause me to waste 30 minutes of reinstalling whenever I need a pdf from my Dropbox?
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