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BonnieFC's avatar
BonnieFC
Explorer | Level 3
2 years ago

Can Access a Shared Folder to Secondary Email

A folder was shared to my secondary email, but when I click on the link, a window pops up telling me that I can't access that file because I am signed in under the primary email on the account.  So I...
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  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for the additional info, BonnieFC.

     

    If you login to your account and go to the Shared tab, are you able to add the folder that way?

BonnieFC's avatar
BonnieFC
Explorer | Level 3

The secondary email in dropbox and the email the shared file was sent to are the exact same email addresses

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the additional info, BonnieFC.

 

If you login to your account and go to the Shared tab, are you able to add the folder that way?

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