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jan01's avatar
jan01
Helpful | Level 5
11 months ago

Dropbox account already connected to secondary email

I want to set up a secondary email address but it says that there's already a Dropbox account connected to that email. Some of my folders on Dropbox are shared to this email - do I have to go through...
Account Settings
Dropbox Plus
  • Mark's avatar
    Mark
    11 months ago

    Hi jan01 

    No, you need to go to that Dropbox account and delete it.

     

    Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.  

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

Hi jan01 

No, you need to go to that Dropbox account and delete it.

 

Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.  

  • jan01's avatar
    jan01
    Helpful | Level 5
    11 months ago

    I'll try that but as far as I know that email I want to use as secondary doesn't have a Dropbox account!

    • jan01's avatar
      jan01
      Helpful | Level 5
      11 months ago

      Sorry to have doubted you!

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