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Lookingforassistance's avatar
Lookingforassistance
New member | Level 2
2 years ago

Can’t upload docs/files to webpage on Mac

I’m trying to drag and drop from desktop onto webpage but it simply opens the doc instead of uploading. I also tried the upload button and I select the document and then nothing happens. No error message given. Can someone give some assistance?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, Lookingforassistance.

     

    If you try this from a completely different browser, what do you see?

     

    Does the upload button also not work on the private browsing window?

     

    Let me know and we'll go from there.