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JP8307's avatar
JP8307
Explorer | Level 3
2 years ago

Camera uploads suddenly broken, I can't preview my content when using the Photos view.

Hello community Today my Dropbox camera uploads view was studenly broken. I could see photos that id already moved to other folders and no photos from my camera roll from recent weeks. When I m...
Camera uploads
Mobile
Preview
Sync
  • Walter's avatar
    Walter
    2 years ago

    Hey JP8307, sorry to jump in here, but could you try completely uninstalling the Dropbox app from your iPhone and re-installing it anew?

     

    If the issue persists after that, let me know here and I'll reach out via the email address that's linked to your profile here, on our Community. 

JP8307's avatar
JP8307
Explorer | Level 3

Hello - yes certainly. Do you want me to PM you my email address?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JP8307, sorry to jump in here, but could you try completely uninstalling the Dropbox app from your iPhone and re-installing it anew?

 

If the issue persists after that, let me know here and I'll reach out via the email address that's linked to your profile here, on our Community. 

  • JP8307's avatar
    JP8307
    Explorer | Level 3
    2 years ago
    Hi,

    That appears to have resolved the issue. Camera uploads are working as expected and the stuck notifications have cleared.

    I'll test again later on today and report back.

    Ta

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