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Forum Discussion

SGKarp's avatar
SGKarp
Helpful | Level 6
7 years ago

Camera uploads has a stuck photo

For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward comp...
Camera uploads
Error Messages
Mobile
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  • Lusil's avatar
    Lusil
    6 years ago
    Sorry to hear that, StephenRD. 
     
    Since you’ve tried out some initial troubleshooting from your end (awesome work!), I’d recommend moving this discussion to email as well, since account-specific info may be required. I’ve gone ahead and sent you an email to the email address connected to your Forum profile.
     
    At your convenience, please have a look at your inbox for my latest message. Cheers! :grin:
Bsmack's avatar
Bsmack
Explorer | Level 3
Hi - I’m having the same problem. My Dropbox camera uploads from my iPhone are stuck. I have over 100 photos to upload and the first photo is not loading.
I have tried and removed the photo from Dropbox and my iPhone - but it is still stuck.
I closed and restarted the app. And iPhone. No resolve. Please advise! Thank you!
Mr-B's avatar
Mr-B
Helpful | Level 6
5 years ago

If you deleted the photo on dropbox then surely it uploaded?

Is there an error msg?

Did you try the workarounds prev mentioned?

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