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Forum Discussion
Bug with Copying Photo to Suggested Location
I keep running into a bug when copying photos and trying to save to the "Suggested Location" folder shown on Dropbox.com. When I choose the Suggested folder (which is indeed where I want the photos to be copied to) Dropbox instead pastes the copy right into the same folder the original photo is in. To get it to paste into the folder I want, I instead need to scroll down the list and choose the folder each time.
While dropbox shows the correct folder in the "Suggested" slot, hovering over it brings up the link to the folder I am copying from.
Details:
I'm using the dropbox.com web interface
macOS Monterey 12.4 on an M1 MacBook Air
Thanks for the info. Could you try doubleclicking the suggested folder instead of single clicking it so that the folder is fully selected as the copy location?
- Jay
Dropbox Staff
Hi UncommonChamber, thanks for bringing this to our attention.
In order to understand what you're experiencing, could you attach a video showing the steps you're taking, while hiding any personal information?
This will help me to assist further!
Here is a screen recording of the issue.
Steps shown:
-Select "Copy" in dropdown on original file
-Select the folder shown in "Suggested Locations" (note that on hover, the URL text in the bottom left does not show the URL for the Suggested Location, but instead for the folder that contains the original file)
-Select "Copy"
Result: Instead of copying file to the chosen Suggested Location, it simply copies it into the same folder that contains the original file.
- Jay
Thanks for the info. Could you try doubleclicking the suggested folder instead of single clicking it so that the folder is fully selected as the copy location?
