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Forum Discussion
UncommonChamber
3 years agoExplorer | Level 3
Bug with Copying Photo to Suggested Location
I keep running into a bug when copying photos and trying to save to the "Suggested Location" folder shown on Dropbox.com. When I choose the Suggested folder (which is indeed where I want the photos t...
- 3 years ago
Thanks for the info. Could you try doubleclicking the suggested folder instead of single clicking it so that the folder is fully selected as the copy location?
Jay
3 years agoDropbox Staff
Hi UncommonChamber, thanks for bringing this to our attention.
In order to understand what you're experiencing, could you attach a video showing the steps you're taking, while hiding any personal information?
This will help me to assist further!
- UncommonChamber3 years agoExplorer | Level 3
Here is a screen recording of the issue.
Steps shown:
-Select "Copy" in dropdown on original file
-Select the folder shown in "Suggested Locations" (note that on hover, the URL text in the bottom left does not show the URL for the Suggested Location, but instead for the folder that contains the original file)
-Select "Copy"
Result: Instead of copying file to the chosen Suggested Location, it simply copies it into the same folder that contains the original file.
- Jay3 years agoDropbox Staff
Thanks for the info. Could you try doubleclicking the suggested folder instead of single clicking it so that the folder is fully selected as the copy location?
- UncommonChamber3 years agoExplorer | Level 3
Well I'll be danged, that works! Didn't realize that a single-click highlights the folder but doesn't actually select the folder, thank you.
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