I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.
Would you be able to confirm the OS you're using along with the version of the app you're using on your end?
I'd also love a screenshot of the content menu that you see when you right click on a file inside your Dropbox folder, in order for me to have a visual too.
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
That's interesting. I'm on the latest Beta release (207.3.5664, released yesterday) and the option is still there for me. Have you reinstalled the app yet?
Megan I'm hoping you can provide an update on this...we are waiting to get information from anyone at Dropbox! What gives?
I can't imagine telling one of my clients that I'd pass their complaint on to my team...and take 6 weeks to be pinged again for an update. That's been my experience with Dropbox. A simple explanation of "we did this because it saves us money so you can go pound rocks" would be more acceptable than...crickets and no reply.
Terrible communication from Dropbox, who must be hoping this issue goes away as all staff tries to sweep it under the virtual carpet.
Return the Request Files (transfer) via Right Clicking on a Folder. We used to be able to request files by right clicking on a Windows explorer folder. This saved a ton of time compared to logging into the webpage and creating a request end location from scratch. I can see no reason why this helpful feature was removed. Please put it back.
I truly appreciate you taking the time to share your thoughts on this, so I’ll make sure to pass your comments internally for the awareness of our team.
Feel free to reach back for anything else you may need.
I agree 100%. I'm flabbergasted that your development team took away one of the most useful features of Dropbox. GEEZ. Please don't stop at passing the information on. Please take responsibility and shepherd putting it back, and account to us here that it is happening, and by when.
Why did Dropbox move the file request share to the website? This is where you send the link and have people upload documents directly to your Dropbox folders.
It used to be an option on my desktop folder for Dropbox and was very easy to use. The move to file requests online has become so incredibly cumbersome.
Has anyone found a better solution to this clear downgrade from Dropbox?
By the way, I discovered a partial work around. If you click on the "View on dropbox.com" option, a new browser tab opens showing the dropbox.com version of the folder. That page has an option for requesting files. It's one extra step, and it is clearly such a heavily used option that I really think it should be on the context menu as it was. That said, at least one doesn't have to type the URL, etc.
If Dropbox won't bring back File Request Option in File Explore I will have to drop my account and switch to a different provider. Setting up a request through the website is very cumbersome and no alternative.
Yes, and bizarrely, literally the day after I posted, above, the work around that I discovered, even that was taken away. Truly disillusioning if not downright suspicious. What makes a company want to self-destruct?
I agree. I work for a trial expert and it is very cumbersome to gather records from sources without the right click access. We are looking to switch from Dropbox as well. Hopefully Dropbox will see that the feature is missed and bring it back, but their lack of communication with us is telling.
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I used to be able to initiate a \"Request Files\" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to \"Request Files\" in the right click menu.
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I used to be able to initiate a \"Request Files\" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to \"Request Files\" in the right click menu.
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Would you be able to confirm the OS you're using along with the version of the app you're using on your end?
\n
\n
I'd also love a screenshot of the content menu that you see when you right click on a file inside your Dropbox folder, in order for me to have a visual too.
\n
\n
Keep me posted, and we'll take it from there!
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Windows 10 Pro.
Dropbox v206.4.6506
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
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I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
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That's interesting. I'm on the latest Beta release (207.3.5664, released yesterday) and the option is still there for me. Have you reinstalled the app yet?
\n
\n
\n
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Megan,
Were you able to reply to jg2599 with a solution or additional information?
Thank you,
Eric
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Megan I'm hoping you can provide an update on this...we are waiting to get information from anyone at Dropbox! What gives?
I can't imagine telling one of my clients that I'd pass their complaint on to my team...and take 6 weeks to be pinged again for an update. That's been my experience with Dropbox. A simple explanation of \"we did this because it saves us money so you can go pound rocks\" would be more acceptable than...crickets and no reply.
Terrible communication from Dropbox, who must be hoping this issue goes away as all staff tries to sweep it under the virtual carpet.
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Return the Request Files (transfer) via Right Clicking on a Folder. We used to be able to request files by right clicking on a Windows explorer folder. This saved a ton of time compared to logging into the webpage and creating a request end location from scratch. I can see no reason why this helpful feature was removed. Please put it back.
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I truly appreciate you taking the time to share your thoughts on this, so I’ll make sure to pass your comments internally for the awareness of our team.
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Feel free to reach back for anything else you may need.
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I agree 100%. I'm flabbergasted that your development team took away one of the most useful features of Dropbox. GEEZ. Please don't stop at passing the information on. Please take responsibility and shepherd putting it back, and account to us here that it is happening, and by when.
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I agree, can we get this back. This is a very annoying change. Why would you make it more clicks and searches to request files?
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Why did Dropbox move the file request share to the website? This is where you send the link and have people upload documents directly to your Dropbox folders.
It used to be an option on my desktop folder for Dropbox and was very easy to use. The move to file requests online has become so incredibly cumbersome.
Has anyone found a better solution to this clear downgrade from Dropbox?
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PLEASE PLEASE PLEASE RETURN TO THE OLD WAY.
This is what I’m talking about…how is this helpful? Am I missing something? Is there a cost savings measure for Dropbox?
OLD WAY TO DO FILE REQUEST: 30 SECONDS 😁😎😍
In Desktop Dropbox folder - Right click on any sub folder I want files to upload to
Name the link and any settings
Click finish to get my link
NEW WAY TO DO FILE REQUESTS: 5-10 MINS 🤒😭😵
Go to Dropbox.com
Click on File request on the left
Click new request button
Name link
Choose folder
Click on team
Click on first sub folder
Scroll through 300 sub folders (individual client folders)
This takes a bit
Can’t type folder name to find quicker
Keep on scrolling
Click in 3rd sub folder
Scroll down through client sub folders to find the folder I want this file request to go
This takes a bit
Can’t type folder name to find quicker
Click on 4th sub folder and Choose Folder
Click Create
Name the link and any settings
Click finish to get my link
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yes please bring back this feature!!!
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Please bring back this feature, this has slowed down massively my worklflow
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this is on a macbook
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By the way, I discovered a partial work around. If you click on the \"View on dropbox.com\" option, a new browser tab opens showing the dropbox.com version of the folder. That page has an option for requesting files. It's one extra step, and it is clearly such a heavily used option that I really think it should be on the context menu as it was. That said, at least one doesn't have to type the URL, etc.
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I should add that the day after I posted this solution, it was gone from the website. :(
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The silence of the Dropbox Staff (Megan, Nancy) is deafening!
They still haven't got back with any information from \"the team\"!
Please let the community know if there are other solutions, providers, etc that offer a similar option with better support!
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If Dropbox won't bring back File Request Option in File Explore I will have to drop my account and switch to a different provider. Setting up a request through the website is very cumbersome and no alternative.
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Yes, and bizarrely, literally the day after I posted, above, the work around that I discovered, even that was taken away. Truly disillusioning if not downright suspicious. What makes a company want to self-destruct?
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I agree. I work for a trial expert and it is very cumbersome to gather records from sources without the right click access. We are looking to switch from Dropbox as well. Hopefully Dropbox will see that the feature is missed and bring it back, but their lack of communication with us is telling.
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Dropbox Staff
Super User II
